Personal Comfort is one of the only companies in the mattress industry offering a line of products that compete directly with the well-known Sleep Number airbeds.

Personal Comfort has 10 different mattress offerings organized into 4 separate product lines.

Some of the key strengths of the Personal Comfort mattresses include:

  • Easily adjustable comfort feel: each model includes the company’s inflatable air chamber support core. Using either an attached remote or an app, this air chamber allows you to select 45 different comfort levels in real time.
  • Modifiable design elements: most of the components of the Personal Comfort mattresses can be removed and replaced, which allows customers to upgrade or modify the mattress to their liking. Many models also have a reversible duvet cover with a different feel on each side, granting additional options for customization.

Potential drawbacks for the Personal Comfort mattresses include:

  • Thin foam layers: even the models in the product line focused on memory foam do not have especially thick layers of foam. The result is that there is a greater risk that the foam will fail to provide enough support, especially for sleepers who weigh over 230 pounds.
  • Complicated sleep trial and warranty terms: not all models offered by Personal Comfort are covered by the same sleep trial, and some do not have a risk-free trial. The warranty terms can also be confusing because coverage is prorated based on time and the specific mattress components.

 

Personal Comfort Mattress Pricing

Each of the 10 Personal Comfort mattresses has a different price range. Each mattress is generally available in Twin, Twin XL, Full, Queen, King, and California King sizes.

The prices in the table below reflect the sticker retail price for these mattresses, but the company often offers deep discounts below these listed prices. The company’s website is the best place to learn about any current promotions.

Mattress Model Price Range
(typically Twin to Cal King)
A2 $589 – $1,489
A3 $1,389 – $2,189
A4 $1,689 – $2,189
A5 $1,589 – $2,689
A6 $2,239 – $3,289
A7 $4,239 – $5,689
A8 $2,889 – $4,289
A10 $4,289 – $5,788
H10 $3,227 – $4,327
H12 $3,227 – $4,327

Interested in a Personal Comfort mattress?

About the Personal Comfort Mattress

Personal Comfort Mattress Specifications

The Personal Comfort mattresses have a great deal of commonality in their design. Each includes a 6” air chamber that makes up the bed’s support core. The layers above the air chambers can vary in terms of their thickness and composition, and the table below describes the design for each individual model.

Mattress Model Mattress Specifications
A2 2” Damask cover
6” Air Chambers
A3 2” Damask cover
1” Polyfoam with density of 1.8 PCF and ILD of 28
6” Air Chamber
A4 2” Damask cover
2” Polyfoam with density of 1.8 PCF and ILD of 28
6” Air Chamber
1” Polyfoam with density of 1.8 PCF and ILD of 28
A5 2” Reversible quilted cotton top
2” Polyfoam with density of 1.8 PCF and ILD of 28
6” Air Chamber
1” Polyfoam with density of 1.8 PCF and ILD of 28
A6 2” Reversible quilted bamboo top panel
1” Gel-infused memory foam
2” Polyfoam with density of 1.8 PCF and ILD of 28
6” Air Chamber
1” Polyfoam with density of 1.8 PCF and ILD of 28
A7 2” Reversible quilted pillow top with aloe vera
1” Gel-infused memory foam with density of 3.5 PCF and ILD of 15
2” Polyfoam with density of 1.8 PCF and ILD of 28
6” Air Chamber
3” Polyfoam with density of 1.8 PCF and ILD of 28
A8 2.5” Reversible quilted bamboo pillow top with aloe vera
2” Gel-infused memory foam with density of 3.5 PCF and ILD of 15
2” Polyfoam with density of 1.8 PCF and ILD of 28
6” Air Chamber
1” Polyfoam with density of 1.8 PCF and ILD of 28
A10 3” Reversible quilted top with aloe vera
2” Gel-infused memory foam with density of 3.5 PCF and ILD of 15
2” Polyfoam with density of 1.8 PCF and ILD of 28
6” Air Chamber
1” Polyfoam with density of 1.8 PCF and ILD of 28
H10 Stretchable bamboo cover
1” Gel-infused memory foam with density of 3.5 PCF and ILD of 15
2” Polyfoam with density of 1.8 PCF and ILD of 28
6” Air Chamber
1” Polyfoam with density of 1.8 PCF and ILD of 28
H12 Stretchable aloe vera cover
2” Gel-infused memory foam with density of 3.5 PCF and ILD of 15
2” Polyfoam with density of 1.8 PCF and ILD of 28
6” Air Chamber
1” Polyfoam with density of 1.8 PCF and ILD of 28

For each of these mattress models, when ordered in a Queen size or larger, there are two air chambers that can be controlled with a separate remote, allowing each side of the bed to have a different comfort feel.

Where It’s Made

The Personal Comfort mattresses are manufactured in the USA.

Buying Logistics

Where to Buy

The Personal Comfort mattresses are available online from the company’s website, in some showrooms, and on Amazon.

Sleep Trial / Refunds

Personal Comfort offers two different 120 night sleep trials. One is risk-free while the other involves customer costs related to a return.

The Classic Series models — A2, A3, A4 — come with a 120 Night Sleep Trial that is not risk-free. For this sleep trial, you are required to keep the mattress for 45 nights to try it out. If you return the mattress before these 45 days are up, you will be charged a 25% restocking fee. After 45 nights, you can return the mattress and receive a refund of your purchase price minus a $149 restocking fee (that includes the cost of return shipping). If you decide to return the mattress, you must send it back to the company, and the company suggests keeping your original packaging. If you ship it back in more boxes than used to ship the mattress to you, then you are responsible for any excess shipping charges.

The 120 Night Risk-Free Sleep Trial applies to all of the mattresses in the Performance (A5, A6), Elegance (A7, A8, A10), and Memory Foam (H10, H12) product lines. Again, you are required to keep the mattress for 45 days or be subject to a 25% restocking fee for an early return. After those 45 days, you can return the mattress at no charge. The company covers return shipping costs as long as you fit the mattress into the same number of boxes as were used to send the bed to you. During this sleep trial, you can also request a comfort exchange in which you send back your mattress, and the company ships out a new mattress. If you use this option, which is available only one time, the 120 night sleep trial resets.

Delivery

Personal Comfort offers free shipping to the 48 contiguous U.S. states. Most shipments arrived within 7-10 business days after an order is places; however, shipping may take longer if you order additional accessories such as an adjustable base.

Standard shipping includes the delivery of several boxes to your front door. You are responsible for bringing these mattresses into your home and setting up the mattress. Assembly is required.

The company also offers a range of white-glove delivery options. The most basic is a simple pre-assembled delivery. This costs $169 and just means that the mattress is brought to your door already built. You are still responsible for bringing the mattress into your home and to the room that you want. For additional charges, the company can bring the mattress in, install it in your home, and haul-away boxes and an old mattress. Each component of this comes with an additional charge.

Warranty

This mattress comes with a 25-year pro-rated warranty. The warranty applies for different amounts and lengths of time to different parts of the mattress. However, all components are covered, including the fabrics, foam, air chambers, and control units. Full warranty details can be found at https://www.personalcomfortbed.com/25-year-limited-warranty.

Customer Service

Personal Comfort generally receives a good rating for its customer support. While the terms of the warranty and return policies can be confusing, the company attempts to work with customers in good faith to provide product support. The company has an A+ rating from the Better Business Bureau.

Mattress Performance

Airbeds typically receive high ratings from customers for their overall performance, and the Personal Comfort mattresses typically get similar evaluations as other airbeds on the market, such as Sleep Number.

Support

Support for the Personal Comfort mattresses is driven by the adjustable air chambers that make up the core of the mattress. Because the bed can be rapidly adjusted, customers can easily home in on a level of support that best fits their needs.

Most models also include foam layers that are included to provide further responsive support. While air chambers can be easily adjusted, they don’t contour to the body in the same way that foam can. Models with quality memory foam comfort layers can help to relieve pressure at the body’s main pressure points, further enhancing support.

Our biggest concerns regarding the supportiveness of these mattresses is that some models do not have foam layers (A2) or have very thin foam layers. If the foam layers are 2” or less, they may not provide adequate support to people who have major pressure points or who are heavier (generally weighing over 230 pounds). For this reason, some customers end up purchasing mattress toppers for their airbed in order to boost the level of support.

Durability

The Personal Comfort mattresses score roughly average when it comes to durability for airbeds. An issue with some airbeds is that there are a lot of different components, and if there is a problem with any one of them — such as an air leak, a malfunction of the remote, etc. — it can rapidly degrade the quality of the bed.

The foams used in this mattress are of a sufficient density that they should not wear out extremely quickly, but the fact that many of the foam layers are thin may cause them to break down faster than would a thicker layer. Very thin foam layers may also increase pressure on the air chambers, which could lead to durability issues with the bed’s support core.

Firmness

These mattresses are almost completely adjustable when it comes to firmness. The controls allow you to select a firmness level between 5 and 50, and you can adjust this at any time.

Motion Transfer

Since each side of the bed can be adjusted to its own comfort level, motion transfer is usually not a significant issue on airbeds. In addition, the foam layers on most models can also help to reduce motion transfer through their contouring properties.

Though not caused by motion, one potential issue for disruption with these or any airbeds is the noise of the motor. When the mattress inflates or deflates, there is a noticeable noise. The majority of people do not have an issue with this, but if you know that you are highly sound-sensitive, this may be a reason to opt for a different type of mattress.

Offgassing

Thought not a huge issue with the Personal Comfort mattresses, there may be some light smell from the foam layers when the mattress is first set up. Letting the mattress air out for a few hours should eliminate this harmless odor.

Sleeping Hot

Sleeping hot is typically not a problem with airbeds since there is not a significant tendency to sink deeply into the mattress. By avoiding excess sink, there is enough airflow around the body to keep cool through the night.

Intimacy

The adjustability of the Personal Comfort mattresses helps find a comfortable feel for sleeping and for sex. As a result, there are few reports of these mattresses disrupting sexual activity.

Mattress Comparison

The table below provides a comparison of some mattresses with similarities to the Personal Comfort mattresses in terms of construction and feel.

Brand Mattress Type Support Layer Comfort Layer Price (Queen) Where to Buy
Personal Comfort Airbed Air chamber Varies Varies Online (direct), showrooms, Amazon
Sleep Number Airbed Air chamber Varies Varies Online (direct), retail stores
it Bed by Sleep Number Airbed Air chamber Memory Foam $1,099 Online (direct)
Novosbed Foam Foam Memory Foam $1,099 Online (direct), Amazon
Tempur-Pedic TEMPUR-Cloud Foam Memory Foam Varies Online (direct), many retailers
Sleep Science Foam Foam Memory Foam Varies Costco (including online)

Interested in a Personal Comfort mattress?


by: Eric Seger