Overview

Novosbed, a Canadian company, launched its all-foam mattress in 2009, making it one of the longest-tenured companies in the online direct-to-consumer mattress field.

Some of the key strengths of the Novosbed mattress include:

  • High density foams: each layer of the Novosbed is built with foams that meet or exceed the levels that we typically look for in a quality foam mattress. This should help enhance durability and long-term mattress performance.
  • Firmness options and adjustments: Novosbed offers three different firmness options for your initial purchase, and they also offer modifications that you can try after you receive the mattress to try to fine-tune your firmness level.

Potential drawbacks for the Novosbed mattress include:

  • Complicated sleep trial: unlike many companies that offer a simple and straightforward return policy, Novosbed has a few terms and conditions associated with their sleep trial. You must keep the mattress for 30 days. After 30 days, you can request a comfort adjustment, but you cannot return the mattress until you have tried it for 60 days.

Novos 2

 

Novosbed Mattress Pricing

The Novosbed mattress is offered in 6 different sizes. Prices for each size are listed below.

Mattress Size Standard Price
Twin $899
Twin XL $949
Full $999
Queen $1,099
King $1,299
California King $1,299

 

About the Novosbed Mattress

 

Novosbed Mattress Specifications

The Novosbed mattress is offered in three different firmness levels. Each model has 3 layers, but the layering is different depending on the firmness choice.

The Soft mattress model is built with the following layers:

  • Top: 2” gel-infused memory foam with a density of 3.7 PCF
  • Middle: 3” of memory foam with density of 4 PCF
  • Bottom: 6” of support foam with density of 1.8 PCF

The Medium mattress model is built with the following layers:

  • 2” of memory foam with a density of 5 PCF
  • 2” of memory foam with a density of 5 PCF
  • 7” of support foam with a density of 1.8 PCF

The Firm mattress model is built with the following layers:

  • 2” of memory foam with density of 4 PCF
  • 2” of memory foam with density of 5 PCF
  • 7” of support foam with density of 1.8 PCF

Novosbed cutaway

 

Where It’s Made

The Novosbed mattress is manufactured in the USA.

 

Buying Logistics

 

Where To Buy

The Novosbed mattress is available through the company’s website and on Amazon.

Sleep Trial / Refunds

Novosbed offers a 120 night sleep trial, but this trial includes some unique provisions. No returns or changes can be initiated in the first 30 days. After 30 days and up until the 120th day, you can request a comfort adjustment. This is essentially a layer that the company sends to you to be added to the mattress comfort layer. After 60 days and up until the 120th day, you can return the mattress for a full refund.

The takeaway for most customers is that you are not able to return the mattress for a full refund until after you have had the mattress for 60 days, which is a much longer period than most other direct-to-consumer mattresses.

Novosbed advertises that same sleep trial for its products sold through Amazon, but be aware that the return process may be different when the mattress is purchased through a third party. It may be helpful to check with Novosbed and/or Amazon prior to purchasing.

Novos sleep trial

 

Delivery

The Novosbed mattress is shipped for free to the US and Canada and usually arrives within one week after it is ordered.

The Novosbed is compressed into plastic packaging and shipped to your front door in a box. Once it is removed from the packaging, it expands in size. It is ready to sleep on after 5 minutes of decompressing, but it may take 48 hours to reach its full size and firmness.

There is no setup or haul-away of your old mattress included with delivery of the Novosbed.

Warranty

The Novosbed mattress comes with a 15 year warranty that covers defects in materials or manufacturing. During the first 10 years, the company will repair or replace a defective mattress. During years 11-15, they will repair or replace the mattress at a cost of 75% of the original purchase price. For full warranty terms, you can visit https://www.novosbed.com/guides/warranty/.

Customer Service

Novosbed has been in the mattress industry since 2009, which gives it a much longer track record than most of its competitors. The company has a very solid reputation for customer service and has an A+ rating from the Better Business Bureau.

 

Mattress Performance

With comparatively significant longevity in the industry, a strong track record of performance, and design with high-density foam, the Novosbed should be a strong contender for people interested in a memory foam mattress.

Support

Each Novosbed model uses memory foam for its comfort layers. Memory foam is designed to compress proportionally to the weight that is applied to it, and then it expands back to full size when that weight is removed. This responsiveness helps to relieve pressure points and maintain proper spinal alignment during sleep.

Durability

One of the primary determinants of the durability of a mattress is the quality and density of the foams that are used. Because Novosbed uses high-density foams, you can expect it to stand up better to regular use than many competitors’ mattresses that use lower-density foams. Since it launched in 2009, Novosbed’s mattresses have developed a generally solid reputation for durability.

Firmness

The Novosbed is offered in 3 different levels of firmness. On the typical firmness scale, the Soft mattress falls between a 3-4, the Medium between 5-6, and the Firm between 7-8.

After trying the mattress for 30 days, you can request a firmness adjustment, which provides further flexibility in finding the right comfort fit.

Motion Transfer

Memory foam mattresses like the Novosbed are usually considered to have the strongest properties for motion isolation. It is rare that one person’s movement in bed would disrupt a partner on this type of comfort layer.

Offgassing

Reviews of the Novosbed have noted some slight issues with offgassing once the mattress is unboxed. This is normal for these types of foams. The smell is not harmful, though, and the smell typically dissipates within a few hours to a few days at most. Very smell-sensitive customers may prefer a mattress without any significant foam layers.

Sleeping Hot

Memory foam has a reputation for sleeping hot because of how closely it can contour to the body, reducing airflow and increasing heat retention. This is especially true for more plush types of memory foam that have an increased sinking feeling. However, most sleepers do not find that the Novosbed sleeps hot — this mostly affects only people are very sensitive to sleeping hot in the first place.

Intimacy

As a consequence of the contouring effect of memory foam, it can be harder to move around in a memory foam mattress. Some people find that this can disrupt sexual activity. This isn’t a common complaint, but people wanting a mattress optimized for sex may prefer a latex mattress or a bouncy innerspring model.

Novos 2.2

 

Mattress Comparison

The table below provides a comparison of some mattresses with similarities to the Novosbed mattress in terms of construction and feel.

Brand Mattress Type Support Layer Comfort Layer Price (Queen) Where to Buy
Novosbed Foam Foam Memory Foam $1,099 Online (direct), Amazon
Tempur-Pedic TEMPUR-Cloud Foam Memory Foam Varies Online (direct), many retailers
Tempur-Pedic TEMPUR-Contour Foam Memory Foam Varies Online (direct), many retailers
Sleep Science Foam Foam Memory Foam Varies Costco (including online)
GhostBed Latex Hybrid Foam Memory Foam + Latex $795 Online only
Leesa Foam Foam Avena Foam $940 Online + 1 showroom

 

Additional Resources

If you would like to read more about Novosbed, you can do so in the following articles: