Overview

The BedInABox brand claims to be the originator of this style of mattress that is delivered compressed to a person’s front door. The company, which started shipping mattresses in this way in 2006, offers several memory foam mattresses and one hybrid. This review focuses on the memory foam options.

Some of the key strengths of the BedInABox memory foam mattresses include:

  • Long track record: as a widely-acknowledged originator of this category of the mattress industry, BedInABox has an extensive track record of customer satisfaction and customer service.
  • Pillowtop options: while each mattress from BedInABox has the same two foam layers, they also offer varying covers and pillowtop options. That makes these mattresses potentially a solid option for people who prefer the quilted style of a Euro-pillowtop but also like the feel and support of memory foam.

Potential drawbacks for the BedInABox memory foam mattresses include:

  • Lower-density comfort layer: the memory foam comfort layer in the BedInABox mattresses is 3 PCF, which is lower than our preferred density of 3.5 PCF. Lower-density foams have a greater propensity for indentation or sagging over time.
  • 60-day requirement for sleep trial: while BedInABox offers a 120 night sleep trial, they require that you keep the mattress for 60 days before initiating a return. For customers who are unsure if they will like the feel of memory foam, this requirement may be a disincentive to trying the BedInABox models.

We also have a review for the BedInABox hybrid mattress if you’d like to learn more about their other offering.

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BedInABox Memory Foam Mattress Pricing

Pricing for the BedInABox line of memory foam mattresses varies significantly based on the model and the size. The table below gives the range of prices for each model.

Mattress Model Price Range
(varies by size, typical range twin to king)
Pacbed Original $649 – $1,498
Tranquility $999 – $2,098
Silk Symphony $1,049 – $2,199
Serenity $1,299 – $2,598

It is important to be aware that prices and availability for these products are subject to change, especially when sold by third party retailers.

About the BedInABox Memory Foam Mattresses

BedInABox Mattresses Specifications

BedInABox manufactures 4 different models of memory foam mattresses. They typically have a very similar build-style, including the foam densities, and details about their design and composition is listed in the table below.

Mattress Model Specifications
Pacbed Original Top: 3” 3 PCF gel memory foam
Bottom: 8” 2.4 PCF support foam
Tranquility Tencel cover
Top: 3” 3 PCF gel memory foam
Bottom: 8” 2.4 PCF support foam
Silk Symphony Top: 2” quilted cover
Second: 3” 3 PCF gel memory foam
Third: 8” 2.4 PCF support foam
Bottom: 1” quilted cover
Serenity Top: 2” quilted cover
3” 3 PCF gel memory foam
Bottom: 8” 2.4 PCF support foam

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Where It’s Made

BedInABox foam mattresses are made in the USA.

Buying Logistics

Where to Buy

BedInABox mattresses are sold online through the company’s website and through many major retailers like Walmart and Amazon.

Sleep Trial / Refunds

BedInABox offers a 120 night sleep trial; however, they do not accept any returns within the first 60 days after delivery. This is different from almost any other online direct-to-consumer mattress company. After the first 60 days and up until 120 days, you can return the mattress and receive a full refund.

Please be aware that the return policy and procedure may be different if your purchase a BedInABox mattress from a third party retailer. Typically, in those cases, the retailer’s terms and conditions apply.

Delivery

BedInABox offers free shipping, and orders are usually delivered within 4-7 business days after an order is placed.

All BedInABox mattresses are delivered to your doorstep with the mattress compressed and sealed in plastic packaging. After you remove the mattress from the packaging, it decompresses and reaches its full size.

Delivery does not include any installation services or haul-away of your old mattress.

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Warranty

BedInABox offers a 20-year warranty with terms that change after the first 10 years. During the first 10 years, the company will repair or replace any mattress with defects in materials or workmanship. In the second 10 years, the company will provide a prorated replacement charge. Any warranty-related shipping costs are covered by the company within the first five years. Full details about the warranty are available at https://www.bedinabox.com/warranty.php.

Customer Service

BedInABox has an excellent reputation for customer service formed over a decade in the direct-to-consumer mattress industry. The company also has an A+ rating from the Better Business Bureau.

Mattress Performance

BedInABox uses the same base package of foams in all four models of their memory foam mattresses. In general, these mattresses have been well-received by customers and independent reviewers.

Support

The majority of sleepers find memory foam to be a supportive material for their mattress. Its ability to react to the amount of pressure applied by different parts of the body helps to create proper spinal alignment, reducing pressure points during sleep. The memory foam used by BedInABox in their comfort layer is also designed to have more rebound or bounce than some traditional memory foams. This can help to maintain support as you move in bed.

Durability

When it comes to durability, one of the main things we look at is the density of the foam layers. On that issue, the BedInABox mattresses are a tale of two foams. The comfort layer has a density of 3 PCF, and we typically prefer comfort layers with a density of 3.5 PCF or higher. However, the support layer has a density of 2.4 PCF, which is considerably higher than that of most competitors. It can be difficult to quantify the difference in durability, but a lower-density comfort layer may be more prone to developing issue with sagging. However, the longevity of the BedInABox company may speak to the overall quality of the composition of their mattresses.

Firmness

Each mattress model from BedInABox is available in only one firmness option. Perception of firmness can be very individualized and subjective, but the table below gives an idea of where these mattresses may fall on the typical firmness scale.

Mattress Model Firmness Rating
Pacbed Original 5-6
Tranquility 6-7
Silk Symphony 4-5 OR 7-8
(can flip mattress to change)
Serenity 4-5

Motion Transfer

Memory foam typically limits motion transfer because it only responds to pressure in the area where it is applied. This helps to keep one person (or pet!) moving in bed from disturbing another person sharing the mattress.

Offgassing

Memory foam mattresses typically release organic compounds as they decompress, and this may occur with the BedInABox mattresses. While not harmful, the smell can be expected to last a few hours or up to a few days. Extremely smell-sensitive customers may want to be consider mattresses composed of materials other than memory foam.

Sleeping Hot

For some people, memory foam “sleeps hot” because of its contouring properties, which can make someone feel like they are sinking into the mattress. The BedInABox memory foam has more resilience, which is intended to help address this issue. The comfort layer also is made with gel-infused memory foam. Gel-infused foam has small beads with gel that are interspersed within the foam. The goal of this is to improve cooling, but reviews are mixed about whether it can achieve that effect.

Intimacy

Because of its contouring effect, memory foam can make it harder to move around on the mattress. For some people, this interferes with sexual activity. This is not a commonly-reported problem with the BedInABox mattresses, but people concerned about this issue may want to consider a mattress made with latex or innerspring coils.

Mattress Comparison

The table below provides a comparison of some mattresses with similarities to the BedInABox line of memory foam mattresses in terms of construction and feel.

Brand Mattress Type Support Layer Comfort Layer Price (Queen) Where to Buy
BedInABox Foam Foam Memory Foam Varies Online (direct), some retailers
Brentwood Home Foam Foam Memory Foam Varies Online (direct), Costco, Amazon
Sleep Innovations Foam Foam Memory Foam Varies Amazon and many other retailers
Sleep Science Foam Foam Memory Foam Varies Costco (including online)
Purple Foam Foam Hyper-Elastic Polymer $999 Online only
Leesa Foam Foam Avena Foam $940 Online + 1 showroom

Additional Resources

There has been only limited coverage of BedInABox in the media. For useful resources about memory foam and buying a mattress, you can review the following pages on our site: