Dial A Mattress is a company that was established in 1976. They operate by allowing customers to order mattresses through phone. To do so, Dial A Mattress numbers were listed in phonebooks all over the country. They became so popular that soon more business followed suit. They were also one of the few businesses that pioneered the use of the internet in making sales. Today, the company is better known as 1800Mattress.com and they are the country’s foremost mattress teleretailers.

Napoleon Barragan is the man behind Dial A Mattress. He started by looking for the easiest way that he could reach customers and vice versa. And during the 1970s, the American phonebook was the best answer. It grew from a small town business carrying only a few bed and mattress brands into the magnate that it is today. At present, 1800Mattress retails over 30 types of bed and mattresses. They also represent eight of the country’s top mattress names including their own line called 1800Mattress/Nation’s Pride. Name brands serviced by Dial A Mattress includes Sealy, Serta, Simmons, Stearns & Foster, King Koil, TempurPedic and the Hotel Collection. They also carry a line of organic mattresses for the environmentally conscious individual. Aside from that, they also sell a whole slew of bedding furniture and accessories from Children’s beds to bed protectors.

This innovative retail company has always put the customer ahead of everything else. They make sure that all customer inquiries are met and addressed with the best possible attitude. But, there are those unavoidable events when orders are mixed up because of glitches in their computer system. Some customers have complained that they were repeatedly charged for a single purchase. Others complain that purchases were charged to their credit cards even after the order had been cancelled. All these complaints were dealt with by the company and the inconvenienced customers were properly appeased. Of course, not everything is negative about the services provided by Dial A Mattress. A majority of their customers swear by them. And they are grateful for the company and for their speedy deliveries and even speedier transactions.

1800Mattress customers have three ways to shop. 1 – They can place their order online and wait for the delivery of their products. 2. They may also place their order with a telemarketer by making a call to 1800-Mattress toll free. 3. Customers can visit any of the many showrooms of 1800Mattress located all over the country. No matter how the customer places their orders, they can rest assured that the company will be working on it immediately and that the mattress of their dreams is on the way.

In the early 1990s, Dial A Mattresses fell into a whole lot of legal trouble. They have since bounced back and are bigger and better than ever before. At present, the company has also taken hold of the internet and they are planning to go global. Customers there can now order online and get the same deals and prices offered to 1800Mattress’ American clientele. Customers from Canada and Australia are now welcome to place their orders – and that’s only the beginning.

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